This Privacy Policy outlines how we handle your Personal Information when you visit or make purchases on our website www.neonvital.com.
Collecting Personal Information:
When you visit the Site, we gather specific details about your device, your interactions with the Site, and data necessary for processing your purchases. If you contact us for customer support, we may collect additional information. We refer to any information that uniquely identifies an individual as "Personal Information." Here's more about what Personal Information we collect and why:
Device Information:
Examples of Personal Information collected: web browser version, IP address, time zone, cookie data, viewed sites or products, search terms, and Site interaction details.
Purpose of collection: To load the Site correctly for you and perform analytics to improve it.
Source of collection: Automatically collected via cookies, log files, web beacons, tags, or pixels.
Disclosure for business purposes: Shared with our processor, Shopify.
Order Information:
Examples of Personal Information collected: Name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: To provide products or services, process payments, arrange shipping, issue invoices/order confirmations, communicate with you, screen orders for risk/fraud, and provide information/advertising as per your preferences.
Source of collection: Provided by you.
Disclosure for business purposes: Shared with our processor, Shopify.
Customer Support Information:
Examples of Personal Information collected: Email address and/or contact number.
Purpose of collection: To offer customer support.
Source of collection: Provided by you.
Minors:
The Site isn't intended for individuals under a certain age. We don't intentionally collect Personal Information from children. If you're a parent or guardian and believe your child provided us with Personal Information, please contact us for deletion.
Sharing Personal Information:
We share your Personal Information with service providers to assist in delivering our services and fulfilling contracts, as explained above. For instance:
We use Shopify to operate our online store. You can learn more about how Shopify handles your Personal Information here: Shopify Privacy Policy.
We may share Personal Information to comply with laws/regulations, respond to legal requests, or protect our rights.