What colour Should i pick?
We offer a total of 12 unique neon tube colours for you to choose from. When you're designing your sign, you can preview how it will look in each of these colours with real-life examples. Our neon tubes are not only vibrant but also exceptionally flexible, thanks to their high-quality silicone construction. Whether they're illuminated or turned off, they boast a delightful and appealing appearance that you'll love.
What font can I select ?
We offer an impressive selection of 36 different fonts, including block, double-lined, and cursive styles. What sets us apart is that these fonts are exclusive to Neon Vital, and we provide the widest range available among LED neon sign manufacturers. Even more exciting is the fact that we can work with virtually any typeface, character set, or writing style you desire, giving you even more creative freedom when designing your sign.
Do you provide design proofs?
When you're in the process of creating your own neon sign, you have the option to specify any additional requirements you might have, including the request for a design proof before production. Our dedicated team will then work on your request promptly. You can expect to receive the design proof via email within the next 24 hours. This ensures that you have the opportunity to review and approve the design before we move forward with the production of your customized neon sign. Your satisfaction is our priority, and we want to make sure you're delighted with the final result.
Can I get a design for free?
Absolutely! As part of our commitment to providing exceptional service to our customers, we offer a free design service. This means that we will provide you with one or more design options for your approval. We understand that preferences can change, so if you decide to alter or cancel your order before we begin production, we are happy to provide either a partial or full refund.
It's important to note that once a customized sign order has been approved and is in the production phase, we won't be able to offer a refund, as it's a unique and personalized item crafted specifically to your specifications. Our goal is to ensure your complete satisfaction, and we're here to assist you throughout the design and approval process to make sure you're thrilled with the final product.
How are the neon signs made by Neon Vital Company?
Our custom neon signs are meticulously crafted by hand, utilizing top-notch neon LED flex and an acrylic sheet backing, following the design you've approved. We employ PVC and acrylic as the primary materials for these signs. Additionally, for our outdoor signage range, we use specially designed neon tubes that are water repellent, ensuring they can endure various weather conditions when placed outside. This guarantees the longevity and durability of your neon sign, both indoors and outdoors.
Where are the signs by Neon Vita made?
Neon Vital manufactures signs in several countries, including the USA, Canada, and the UK. Depending on factors such as production capacity and holiday periods, we also utilize warehouses in Asia and Europe. The location of your sign's production will be determined based on your specific location and the specifications and requirements of your sign. This allows us to efficiently meet your needs and ensure timely delivery of your customized neon sign.
What is the LED neon flex tube attached to?
Our signs are accompanied by an acrylic back board, and you have the flexibility to choose from a range of options based on your specific design and preferences. The backboard can be customized to suit your needs.
Contoured and Nearly Invisible: In some cases, the backboard can be expertly cut around the shape of the sign, making it contoured and nearly invisible when the sign is lit. This option provides a seamless and sleek appearance.
Desired Shape: Alternatively, if you have a specific shape in mind for the backboard that complements your design, we can cut it accordingly. This allows for creative customization to match your vision.
Backboard Colour: You can also select the colour of the backboard. We offer options such as clear, black, or white, allowing you to choose the backdrop that best complements your sign's aesthetics.
These choices ensure that your custom neon sign not only illuminates beautifully but also integrates seamlessly into your desired setting, reflecting your unique style and design preferences.